Great views of Cadaqués & quiet location. Some training on basic hospitality skills was sorely needed The understaffing was clearly not the staff's fault/responsibility, but the attitude / treatment of guests absolutely was. It really spoiled the stay as we felt more like inconveniences rather than guests. It was very unclear what was self-service and what was table service and questions were met with shrugs/instructions to wait. No serving utensils for anything, plates ran out, food ran out, glasses ran out, not enough cutlery. Not really a problem to move our own luggage to our room, but also not what we'd expect from a 4*hotel that cost €250 a night off season!īreakfast similarly chaotic. When we returned to check in after 4pm our bags were still in left luggage & we received a similarly lack lustre welcome from the new receptionist who just asked for a credit card rather than actually welcoming us. The result was a poor welcome - we were ignored for 10 minutes whilst the receptionist finished a telephone call (not even a nod/smile of acknowledgment), then told her tuer check-in was not until 4pm (no suggestion that they would let us know if earlier would be possible and no offer of anywhere to change / freshen up after our journey). We came to the conclusion that the hotel was very under staffed as just one person seemed to be responsible for check-in/check-out, preparing & serving breakfast and clearing away plates. We really wanted to love this place & we're super excited about visiting Cadaqués, however whilst the setting / decor is lovely & our room was comfortable (if a little cold in February - not much heating/insulation) our stay was let down by the sub-standard service. All the amenities of our world-class resort, combined with the elevated luxury and exclusivity of your own private retreat, create the perfect atmosphere for your next escape to Rancho Valencia Resort and Spa.Beautiful setting, shame about the service. /rebates/&.com252fHotelReview-g580326-d1480598-Reviews-HostalElRanxo-CadaquesCostaBravaProvinceofGironaCatalonia. Work out in your own private gym, or take your RV golf cart to the Spa for a fitness class or the Pony Room for a frosty margarita. There is no need to forego your daily fitness routine or resort camaraderie while enjoying Casa Valencia. Two king master suites, 2 king bedrooms, and a flexible 5th bedroom with two double beds provide the perfect private escape after a full day of endless activities at Rancho Valencia Resort and the surrounding San Diego area. Private chef and concierge services can be arranged to attend to every need.Ĭasa Valencia offers five uniquely designed bedrooms with custom furnishings and gorgeous artwork. Expansive, lush, beautifully landscaped outdoor areas include a sparkling pool and loungers, outdoor kitchen, dining, and seating areas, designed to encourage celebration of life and inspired gatherings.Īn inviting living room and separate indoor dining area provide luxurious space to unwind, while a full gourmet kitchen, stocked to your wishes, with additional seating provides the perfect backdrop to host your next event. This lavish five-bedroom private residence combines Mexican-Morrocan styling with absolute luxury and offers unrivaled space for your entire family, group, or retreat. Perfect for families, groups, and inspired events, Casa Valencia delivers space, luxury, and privacy with access to all resort amenities.
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